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Thank you for booking and traveling on an experience with UF Black Alumni Travel, LLC (hereinafter, “UFBAT) These Terms and Conditions (the “Terms”) apply to any travel products (excursions, transportation, parties, mixers )and/or services you have booked with or purchased from UFBAT and govern the contractual relationship between you and UFBAT (hereinafter, the “Products”). Booking of resort stay is excluded from the Terms and Agreements. All bookings, cancellations and modifications of resort stay must be handled directly with DREAMS KARIBANA CARTAGENA GOLF AND SPA RESORT  Please read these Terms carefully as by booking any Product with UFBAT you acknowledge that you: i) have read and understand these Terms, and ii) indicate your express acceptance of and agree to be bound by these Terms. If you have confirmed a booking on any Products with more than one client named and booked on such booking, you shall be deemed to have accepted these Terms on behalf of all clients named in the booking (including minors and those under a disability) and traveling on or otherwise participating in any Products (hereinafter “you”, the “Client(s)”), and by such travel or participation all passengers indicate their assent to these Terms. The client who confirmed the booking is deemed to be the designated contact person for all other clients named in such booking. These Terms constitute the entire agreement between the Client and UFBAT with respect to the subject matter thereof and supersedes all prior agreements, representations, and understandings of the parties, written or oral.

 

1.THE BOOKING CONTRACT

A booking is confirmed and these Terms shall apply when UFBAT, or an authorized agent acting on UFBAT’ behalf, have received the applicable deposit from the Client and the Client has received written confirmation from UFBAT of such booking. The Client confirming the booking must be no less than 21 years of age and agrees to provide full, complete, and accurate information as requested by UFBAT to confirm such booking. Any Client confirming a booking on any Products with more than one Client named and booked on such booking represents and warrants to UFBAT that: i) they have all requisite consents and authority to make such booking on behalf of all other Clients named on the booking, and have communicated all necessary information to the other Clients in order for them to give free and fully informed authorization to do so; ii) the information that they are providing regarding all clients is complete and accurate, and they have obtained all necessary consents and permissions to share such information with UFBAT for the purposes of completing the booking; and iii) they will inform all other named Clients on the relevant booking of the applicability of these Terms to the booking and the Clients’ relationship with UFBAT. At any time before a booking is confirmed, UFBAT reserves the right to increase or decrease brochure prices of any Products. UFBAT reserves the right to decline any booking, in their sole discretion.

 

2. MEDICAL CONDITIONS AND SPECIAL REQUIREMENTS

All Clients should consult their physician regarding their fitness for travel. UFBAT encourages all Clients to seek their physician’s advice regarding necessary or advisable vaccinations, medical precautions, or other medical concerns regarding the entirety of the Client’s travel with UFBAT. UFBAT does not provide medical advice. Clients must notify UFBAT in writing prior to the due date of their final payment for their booking of any medical conditions, pregnancy, disability or any other mental and or physical condition which may impact the client’s fitness to travel, and/or any continuing medical condition. Full disclosure of such information is a condition of traveling on any Product or in any capacity with UFBAT. Certain Products may not be suitable for all people due to restrictions posed by limitations in mobility, physical or cognitive disability, pregnancy or various other physical or mental conditions. It is the Client’s responsibility to assess the risks and requirements of each Product in light of such Client’s limitations, physical and mental fitness and condition, and any medical requirements or issues of such Client. UFBAT may refuse to carry pregnant women over 24 weeks or Clients with certain conditions if suitable accommodation or alternate Products or services cannot be arranged. Travel, as offered by UFBAT, by its nature may involve visiting remote or less developed regions, where medical facilities may not meet the standards of those found in a Client’s home country. The condition of medical facilities in the countries in which UFBAT operates varies and UFBAT makes no representations and gives no warranties in relation to the standard of such facilities or medical treatment in those regions. UFBAT will endeavor to accommodate the special requests of Clients, such as dietary and accommodation requests, but such requests do not form part of these Terms or the contract between Client and UFBAT and UFBAT is not liable for any failure to accommodate or fulfill such requests.

 

 

3. FINAL PAYMENT SCHEDULE/LATE PAYMENT/ACCEPTANCE OF BOOKING/CLIENT DETAILS

(A) Final Payment: Clients should refer to the confirmation email sent by UFBAT and/or [INSERT NAME OF DREAM AFFILIATE HERE] their applicable confirmation email for details regarding final payment for any Products booked. Payment for excursions must be paid in full at the time of booking.  If, for any Product, payment terms differ from those outlined in this section, the applicable terms will be communicated to the Client prior to booking and shall also be detailed on the applicable invoice. FINAL PAYMENTS ARE NON-REFUNDABLE.

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(B) Client Details: To validate confirmation of any booking with UFBAT (including all Products) the Client must provide all necessary information as requested by UFBAT along with their final payment. If the Client fails to provide such information prior to 30 days before the departure of the purchased Product, UFBAT reserves the right to treat such booking as canceled and levy any cancellation fees deemed reasonable by UFBAT, in its sole discretion. The information required from each Client will vary by Product purchased, and the requirements will be communicated to the Clients during the booking process.

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(C) Credit Card Charges: UFBAT is not responsible for any charges levied or charged by third parties and/or financial institutions and payable by the Client as a result of credit card or other payment transactions in connection with the purchase of Products and will not refund or return any fees charged by such third parties in connection with payments made by Clients to UFBAT. 

 

4. CANCELLATION BY THE CLIENT

All payments made towards any UFBAT products or service is not refundable. UFBAT is not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the canceled booking such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking, or other fees, loss of earnings, or loss of enjoyment, etc.

 

To cancel services booked through third-party vendors, please contact the applicable vendor.

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5. CANCELLATION OF A TOUR BY UFBAT THAT HAS NOT BEEN RESCHEDULED

UFBAT will not cancel a booking on any tour Product once confirmed, in accordance with these Terms, except for reasons of ‘Force Majeure’, which shall be defined as unusual or unforeseen circumstances outside of the reasonable control of UFBAT. When a tour is canceled by UFBAT and not rescheduled for reasons not arising from the fault or negligence of or within the reasonable control of the Client, the Client shall have the choice of:

(i) accepting from UFBAT a substitute tour Product of equivalent or superior value, where such substitute is reasonably available;

(ii) accept from UFBAT a full refund of all monies paid for the canceled tour Product(s) that have not been rescheduled. This refund does not apply to tours that have been rescheduled to a later date.

 

6. UNUSED SERVICES

UFBAT shall not offer or pay any discounts or refunds for missed or unused services which were missed or unused by the Client due to no fault of UFBAT or its Experience Designers, which shall include any termination of the Client’s participation in the tour Product due to the Client’s own fault, negligence or breach of these Terms.

 

7. PRICES, SURCHARGES AND TAXES

Due to the nature of travel and the prices of the resources on which it depends, the published price of any Product is subject to change at any time, before or after booking confirmation, up to 30 days before the departure of such Product. After a Confirmation Invoice has been issued by UFBAT to the Client, UFBAT reserves the right to impose surcharges on any Product(s), but only for reasons arising from increases in transportation costs, fuel costs, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airport charges, local operator costs, currency and exchange fluctuations, increases in taxes, or government action which impacts the price of the applicable Product(s), but only where the increase in question is greater than 2% of the original price paid for the Product (excluding add-ons, insurance, and taxes). UFBAT shall provide notice to the affected Client as soon as reasonably possible upon learning of the necessity to impose a surcharge in accordance with this section. Where the increase in price is greater than 7% of the price of the applicable Product, upon receiving notification from UFBAT the affected Client(s) may elect to either:

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(i) cancel the applicable Product booking without incurring any penalty; or

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(ii) accept the change of price.

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The Client must notify UFBAT of their election within 14 days of receipt of notice of the increase, or they shall have been deemed to have accepted the price change and have accepted liability for payment of the increase.

 

8. VALIDITY

The prices of Products advertised on the UFBAT website are based on costs in effect at the time of posting to the website. UFBAT reserves the right to alter prices of any Product at any time prior to receipt of payment in full for such Product. All dates, itineraries and prices are indicative only and the price quoted at the time of Booking shall be the applicable price, subject to the surcharges that may be levied in accordance with Section 7, above. Changes, revisions, or other amendments may be made to the particulars contained on the UFBAT website before a contract is concluded, and such changes, revisions or amendments shall be incorporated herein as of the date of such amendment.

 

 9. FLEXIBILITY

The Client acknowledges by booking a Product and/or agreeing to travel with UFBAT that the nature of this type of travel requires considerable flexibility and acknowledges that they will permit reasonable alterations to the Product and/or itinerary by UFBAT. The Client acknowledges their understanding that the route, schedules, itineraries, amenities and mode of transport may be subject to change without prior notice due to circumstances or events, which may include sickness or mechanical breakdown, incidents in the location where the Product will be operated, flight cancellations, strikes, events emanating from political disputes, entry or border difficulties, extreme weather and other unpredictable or unforeseeable circumstances which are beyond the reasonable control of UFBAT.

 

9A. CHANGES

(I) Trip details: The itinerary is a general guide to the tour and region and any mention of specific destinations is not a guarantee that they will be visited or encountered, nor does it form part of the contract between the client and UFBAT. Although the itinerary has been curated with care and details are provided in good faith, UFBAT may make improvements that stem from weather changes, local factors, past travelers’ comments, and research, to name a few examples. As a client, you also expressly acknowledge and assume responsibility for inherent risks associated with physical activities you participate in.

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(II) Changes made by UFBAT: While UFBAT will endeavor to operate all Products as advertised, reasonable changes in the itinerary of any Product may be made where deemed necessary or advisable for operational reasons by UFBAT, in its sole discretion. If UFBAT makes a Material Change (defined as a change affecting at least one in three full tour days of the itinerary, or which materially affects the character of the Product in its entirety) to any Product, UFBAT will inform the Client(s) booked on such Product of any Material Change as soon as reasonably possible, provided that there is sufficient time before departure to properly notify all affected Clients. If a Material Change is made more than 14 days prior to departure, the affected Client may elect to:

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(III) accept the Material Change and proceed with the amended Product;

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(IV) cancel and receive a full refund of all monies paid in respect of the land-only portion of the applicable Product (and for clarity, this shall not extend to additional Products booked by the same Client which are not subject to any Material Change).

The affected Client must notify UFBAT of their decision in writing within 7 days of receiving the notification of alteration, or they shall have been deemed to accept the Material Change and deemed to have agreed to the amended Product itinerary.

If any Material Change arises from reasons of Force Majeure, as herein defined, the Client shall be entitled to recover only the costs of the Product recoverable by UFBAT.

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Once a Product experience has departed, changes to such Product’s itinerary may be necessary or advisable as a result of unforeseen circumstances or other reasons related to effective Product operation, health, safety, Client enjoyment, or Client comfort. Any such changes are at the discretion of the Experience Designer and any indirect costs incurred as a result will be the responsibility of the Client. The Client acknowledges that they must have reasonable financial resources to cover incidental expenses on every Product on which they travel, whether or not they arise from a change in the itinerary or from the travel itself, and that UFBAT shall not be liable for any Client’s failure to prepare adequately for their travel and unforeseen circumstances which may arise during such travel.

UFBAT will not be liable for any indirect and/or consequential losses associated with any changes to a Product’s itinerary.

 

10. AIRFARE

All product tour prices do not include international airfare or any other flights.

 

11. ACCEPTANCE OF RISK

The Client acknowledges that the nature of Product tours may involve a significant amount of risk to Client's health and/or safety. The Client hereby assumes all such risk and does hereby release UFBAT from all claims and causes of action arising from any damages or injuries or death resulting from these risks inherent in travel, visiting foreign destinations, and participating in adventurous activities such as those included in Product itineraries.

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Accommodation, transportation, activities and excursions, and other components of UFBAT’ Products will be arranged by UFBAT with suppliers local to the region where the Product operates, who may themselves engage the services of local operators and/or sub-contractors. Standards of hygiene, accommodation and transport in some countries where Product tours take place are often lower than comparable standards than what the Client may reasonably expect in their home country or region. UFBAT at all times endeavors to appoint reputable and competent local suppliers and to comply with all applicable laws and regulations concerning health and safety in the regions where Product tours operate. The terms and conditions of all suppliers of Product components will be applicable to the Product component provided by such supplier and are expressly incorporated into these Terms. These may limit or exclude liability of the supplier. The liability of UFBAT will not exceed that of any supplier of any Product component. The components that make up each Product tour shall be regarded as having been satisfactorily performed and delivered solely in reference to the regulations and laws concerning health and safety in the applicable jurisdiction where such component is operated.

 

12. AUTHORITY ON TOUR & CLIENT RESPONSIBILITY

At all times the decision of the UFBAT Experience Designer or other designated representative will be final on all matters regarding safety and well being of Clients and operational requirements of the Product tour. By traveling with UFBAT, the Client agrees to abide by the authority of the Experience Designer or designated UFBAT representative. The Client must at all times strictly comply with all applicable laws and regulations of all countries and regions visited on the applicable Product tour. If the Client is affected by any condition, medical or otherwise, that might affect Client’s ability to travel or participate in adventure travel activities, Client’s enjoyment of the Product tour being booked, the ability to travel or enjoyment of any other Clients on the Product tour, or the treatment to be administered to the Client in any emergency situation, the Client must advise UFBAT at the time of booking and complete a medical form provided by UFBAT, along with any other documents reasonably requested by UFBAT to ensure the health and safety of all Clients who travel with UFBAT.

Should the Client fail to comply with the above or commit any illegal act when on the Product tour or, if in the opinion of the Experience Designer (in his/her and/or UFBAT’ sole discretion), the Client’s behavior is causing or is likely to cause danger, distress or material annoyance to others, UFBAT may terminate that Client’s travel arrangements on any Product immediately without any liability on UFBAT’ part and the Client will not be entitled to any refund for unused or missed services or costs incurred resulting from the termination of the travel arrangements, including, without limitation, return travel, accommodations, meals, and/or incidentals.

Clients agree that they are responsible for any costs incurred by UFBAT, UFBAT’ suppliers or UFBAT’ partners, as a result of damage, destruction, theft, or excess cleaning fees related to Client’s accommodation, transport, or other use of facilities while on the Product tour. Clients agree to immediately report any pre-existing damage of this kind to staff of the accommodation, transportation service, or facility (as appropriate) and/or a UFBAT’ representative as soon as possible upon discovery by the Client.

Client agrees to take all prudent measures in relation to their own safety while on any UFBAT Experience, including, but not limited to, the proper use of safety devices such as seat belts, harnesses, and helmets, and obeying all posted signs and warnings in relation to Client health and safety. UFBAT shall not be liable for any failure on the Client’s part to comply with this paragraph.

 

13. TRAVEL DOCUMENTS

(a) Valid Passport: The Client is entirely responsible for securing and must be in possession at all times while on a Product tour of a valid passport required for entry, departure and travel to each country or region visited or traveled through throughout the itinerary of the applicable Product tour, and for re-entry to the Client’s country of residence or departure (passport must be valid at least six months past the last date of travel with UFBAT), as well as all visas, permits and certificates including vaccination certificates and insurance policies, required for entry into all regions and participation in all parts of the Product tour itinerary. The Client accepts full responsibility for obtaining all such documents, visas and permits prior to the start of the Product tour, and is solely responsible for any adverse consequences resulting from missing or defective documentation. Client agrees that they are responsible for the full amount of any loss or expense suffered or paid by UFBAT or any of its third party suppliers which are a direct result of the Client’s failure to secure proper travel documentation. Any information or advice given by UFBAT regarding visas, vaccinations, climate, clothing, baggage, special equipment, etc. is purely advisory, provided as a courtesy to the Client, and UFBAT is not responsible for any errors or omissions in the information provided, or in the information provided to Clients by third parties such as government or travel authorities.

(b) Documents: Please note that all travel documents for Products such as vouchers, itineraries and invoices will be sent electronically and via email to the e-mail address provided on booking. 

(c) Trip Details: The Client acknowledges that due to the changing nature of travel, they are responsible for keeping up to date on the details of their travel on the UFBAT website, including, but not limited to checking the website at least 72 hours prior to departure to ensure the Client has the most current Trip Details as minor changes may have been made since the tour documents were originally provided by UFBAT.

 

14. FORCE MAJEURE

UFBAT shall not be liable in any way to the Client for death, bodily injury, illness, damage, delay or other loss or detriment to person or property, or financial costs both direct and indirect incurred, or for UFBAT' failure to commence, perform and/or complete any duty owed to the Client if such death, delay, bodily injury (including emotional distress or injury), illness, damage or other loss or detriment to person or property is caused by an Act of God, war or war like operations, mechanical breakdowns, terrorist activities or threat thereof, civil commotions, labor difficulties, interference by authorities, political disturbance, howsoever and wheresoever any of the same may arise or be caused, riot, insurrection and government restraint, fire, extreme weather or any other cause whatsoever beyond the reasonable control of UFBAT, in the event of UFBAT’ bankruptcy, insolvency, or cessation of business; or an event which UFBAT or the supplier of services, even with all due care, could not foresee.

 

15. INSURANCE

CLIENT ACKNOWLEDGES THAT IT IS RECOMMENDED THAT ALL CLIENTS OBTAIN TRAVEL INSURANCE WITH A MINIMUM MEDICAL, EVACUATION, AND REPATRIATION COVERAGE OF US$100,000 covering all applicable dates of any travel with UFBAT and this insurance must cover personal injury and emergency medical expenses. UFBAT shall have no liability for loss, theft of or damage to baggage or personal effects of Clients while participating in a Product tour. Clients should not leave personal belongings unattended in any public areas, on board any mode of transportation, or elsewhere, and are responsible at all times for their own effects and belongings. UFBAT cannot accept responsibility for and in no event shall be liable for loss or damage of valuables or other articles left in or on facilities used by UFBAT such as hotels, homestays, vessels, expedition vehicles, or any other mode of transportation. Client acknowledges that the cost of the Product tour does not include any insurance coverage for such Client, and that the Client is required to obtain separate coverage at an additional cost to the Product tour price. When obtaining travel insurance the Client must ensure the insurer is aware of the type of travel to be undertaken so that the insurer may properly cover travel on the applicable UFBAT Product.

 

16. DISCOUNTS AND PROMOTIONS

All discounts and any reduced pricing and/or promotional benefits are applied at UFBAT’ sole discretion. The reduced pricing applies strictly to new resort bookings within the  EARLY SAVERS PACKAGE. Clients agree that if they have previously canceled a booking in their name for a Product, they shall not be entitled to re-book on the same or any similar Product tour with any promotion or discount applied, even in the event that they may appear otherwise entitled to such discount.

 

17. CLAIMS AND COMPLAINTS

Client agrees to bring any complaints regarding a Product to UFBAT as soon as possible in order to provide UFBAT with the opportunity to address such complaints properly. Client agrees to inform the Experience Designer at the earliest opportunity. UFBAT assumes no liability for complaints that are not properly brought to the attention of UFBAT with sufficient notice for UFBAT to resolve or attempt to resolve any Client complaints. Any complaint made after the completion of a Product tour must be received in writing by UFBAT directly at UFBlackAlumniTravel@gmail.com within 30 days of the end of the tour. Client acknowledges and agrees that UFBAT will not accept any liability for claims received after this period.

 

18. EXTRAS

Extras (which for the purposes of this section mean any activity, transportation, meal, or any other product or service not expressly included in the Product description or itinerary, or in the price of the Product) do not form part of the tour or Product. Client agrees that any assistance given by the UFBAT Experience Designer or other UFBAT representative in arranging, selecting, or booking any Extras is purely at the request of the Client, and UFBAT makes no warranties regarding such information and expressly disclaims any liability whatsoever arising from any Extras or participation thereon by any Client, or any information provided by any UFBAT representative or Experience Designer regarding any Extras. Accordingly, the Client hereby releases UFBAT from all claims and causes of action arising from any damages, loss of enjoyment, inconvenience, or injuries related to Extras.

 

19. LIABILITY

UFBAT is not responsible for any damages, expenses, losses, or claims which are attributable to the fault of any Client, the unforeseeable or unavoidable act or omission of a third party unconnected with the provision of any services that form any part of the Product(s), or a force majeure event (as herein defined). UFBAT will not at any time be liable for any loss of or damage to valuables of any nature. The Client agrees that they shall be precluded from making a double recovery by making the same claims and seeking recovery against UFBAT and its suppliers, contractors or other third parties.

 

20. SUPPLIERS

Hotels, shuttle services or other constituent elements of a Product will be arranged by UFBAT with suppliers local to the regions in which the Product operates, who may themselves engage the services of other local operators and/or sub-contractors. UFBAT will at all times endeavor to appoint reputable and competent local suppliers. The terms and conditions of the suppliers will be applicable and are expressly incorporated into these Terms, and the Client assents to those terms and conditions and the limitations and obligations contained therein. These may limit or exclude liability of the supplier. UFBAT will not at any time be liable for any injury, loss of or damage to valuables or individuals of any nature. All suppliers will be selected and assessed by UFBAT in reference to local laws and regulations in the relevant country of operation. Neither UFBAT nor any carrier is liable for the acts or omissions of any independent contractors.

 

21. SEVERABILITY

In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason then such term or condition shall be deemed to be severed from these Terms or amended accordingly only to such extent necessary to allow all remaining terms and conditions hereof to survive and continue as binding. If any provision of these Terms is found to be so broad as to be unenforceable, such provision shall be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof shall in no way affect the validity or enforceability of any other provision.

 

22. CONTRACT PARTIES, SUCCESSORS AND ASSIGNS

These Terms shall insure to the benefit of and be binding upon UFBAT and the Client and their respective heirs, legal personal representatives, successors and assigns, as well as anyone named in any booking made by the booking Client on whose behalf the Client is purchasing any Product.

UFBAT, LLC  exists under, and is pursuant to, the laws of FLORIDA.

 

23. APPLICABLE LAW

The Contract and these Terms are subject to the laws of Florida, and all Clients submit to the exclusive jurisdiction of the courts located in Florida, United States for the resolution of any dispute under these Terms or concerning a Product.

 

24. PRIVACY POLICY

UFBAT’ website(s) uses tracking cookies in order to enhance user and booking experience. Your use of UFBAT’ website(s) indicates your assent to such use in accordance with UFBAT’ Privacy Policy. In addition, UFBAT must collect personal information from Clients in order to give effect to any booking, to deliver the Products and any collateral services and to assist in evaluating such Products. UFBAT takes care to safeguard all Client information and protect the privacy of all of our Clients. UFBAT collects, uses and discloses only that information reasonably required to enable us to provide the particular Product or service that you have requested, to maintain our customer/visitor lists and/or to respond to your inquiries or feedback and for other purposes further described in UFBAT’ Privacy Policy and is expressly incorporated into these Terms. In particular, UFBAT may share your information, as necessary, with our third-party suppliers and operators who deliver services or component parts of a Product to Clients, in order to enable them to provide such products and services. All such third parties are bound by confidentiality obligations and shall treat all information received from UFBAT in accordance with our Privacy Policy. By submitting any personal information to UFBAT, Clients indicate their acceptance of the terms of UFBAT’ Privacy Policy.

 

25. ONLINE BOOKINGS

All online reservations shall be deemed as booked in the United States, and shall be subject to United States law and jurisdiction.

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26. IMAGES AND MARKETING

The Client agrees that while participating in any UFBAT Product images, photos or videos may be taken by other Clients and/or UFBAT representatives or Experience Designers that may contain or feature the Client in part or in whole. The Client acknowledges that they consent to any such pictures being taken and agree that Client hereby grants a perpetual, royalty-free, worldwide, irrevocable license to UFBAT, its affiliates and assigns, to reproduce for any purpose whatsoever (including marketing and promotions), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation to the Client or compensation payable to such Client.

 

27. REFUSAL OF SERVICE

UFBAT retains the right to refuse service to any Client at any time, for any lawful reason whatsoever, in its sole discretion.

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28. AMENDMENTS

UFBAT reserves the right to update and/or alter these Terms at any time, and shall post the amended Terms on the UFBAT website [www.uflblackalumnitravel.com]. Any such amendment shall take effect 7 days following its posting to the UFBAT website. The latest Terms, as amended, may be accessed any time on UFBAT’ website, or will be sent to Client upon their written request to UFBAT. Clients shall be deemed to have accepted any amendments to these Terms on the date that is 7 days after their posting on the UFBAT’ website. UFBAT recommends that all Clients refer to the Terms prior to their travel to familiarize themselves with the most up-to-date version hereof.